Customer Satisfaction Survey

Our goal at Rollin J. Lobaugh, Inc. is to achieve total customer satisfaction by providing quality products and services while striving for continuous improvement in all we do. Since you feedback helps us to achieve that goal, please respond to the following statements and tell us how we are doing.

On a scale of 1-5 with 5 as Excellent and 1 as Poor:

Our response to your quotation requests
Our on-time delivery performance
Quality of our finished product
Our pricing competitiveness
Our overall performance
Is there one particular thing we can improve on?
Can you suggest any business opprotunities for us?

Comments / Suggestions:

Name: *
Company Name: *
Job Title:
Date:
Phone:

Would you like a Customer Service Representative to contact you regarding your responses?

Yes No

 

* Boxes marked with an astrick are required