Customer Satisfaction

Customer satisfaction is our goal at Rollin J. Lobaugh, Inc. We are a full service manufacturer with the equipment and expertise to implement any machining process. This enables us to produce large or small quantities economically. We have experience in the machining of all types of materials, from brass, aluminium, steel, and stainless steel to various plastics and exotics. Our staff does all tooling in house, including cam making, carbide and high speed tool steel grinding and ElectricalDishcharge Machining (EDM). Our engineering staff uses computer aided design (CAD) and computer aided manufacturing (CAM) software to facilitate the machining process and are availible for consultation. We also have the ability to process your requirements for plating, heat treating and other special services through our select outside vendors. When you choose our company for your component parts requirements, you can depend on value: quality parts, made to your specifications, delivered on time and competitively priced. Your requirements will be met through our five-part customer satisfaction program that features:

Proactive Communication:

We work closely with our customers to fulfill their component parts requirements That's why we've received awards from many of our customers, including Fortune 500 companies. Our use of Electronic Data Interchange (EDI) simplifies the quotation process.

Parts that meet or exceed customer specifications:

Our engineering support, state-of-the-art manufacturing and quality assurance program, which includes computerized Statistical Process Control (SPC), delivers high quality, defect-free parts every time.

Full Service:

Rollin J. Lobaugh, INC. is your single source for quality machined parts, from engineering to manufacturing, plating, assembly, and packaging.

On time delivery:

We schedule manufacturing to assure that orders are always delivered on time. We also offer Just-In-Time (JIT) and Kanban delivery programs.

Value:

By utilizing our employee's expertise, our extensive manufacturing systems and the latest in technology, we are able to provide to our customers excellemt value for their total product cost.